AI agent that deflects up to 90% of repetitive L1 tickets
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CoSupport AI is AI customer support software that trains on your own resolved tickets and knowledge base, then answers inside the helpdesk your team already uses: Zendesk, Freshdesk, Zoho Desk, HubSpot, Pylon or Salesforce Service Cloud.
CoSupport AI Agent answers customers across chat, email and voice and resolves repetitive L1 tickets end to end, deflecting up to 90% of them. CoSupport AI Assistant drafts replies, summaries and translations for human agents on the harder cases. Both reply in 120+ languages.
Every answer is checked against your sources on a USPTO-patented anti-hallucination architecture, with 99% response accuracy, and each reply comes with a decision log showing its reasoning and sources. Connecting takes about 10 minutes, and full live takes about 3 days. ISO 27001 certified, GDPR and CCPA compliant.
Pricing is $0.50 per AI resolution, unresolved tickets are free, and the first 1,000 AI responses are free on your real tickets.
