ISPBox

ISPBox is a comprehensive management platform for Internet Service Providers designed to simplify client management, speed package provisioning, and centralized reporting from a single, scalable dashboard. Built for ISPs and WISPs of all sizes, it consolidates customer data, service configurations, invoicing, and operational analytics into one secure, accessible interface, helping teams reduce manual tasks and shorten the time to resolve issues.

Key features include:

Customer Management: Maintain complete client profiles, track interactions across touchpoints, segment users for targeted offers, and drive personalized service.

Billing and Invoicing: Automate recurring invoices, track payments, generate financial reports, and minimize billing errors with centralized records.

Speed Packages Management: Define bandwidth plans, apply QoS rules, monitor usage, and streamline upgrades/downgrades to match customer needs.

Support Ticketing System: Unified ticketing with SLA tracking, assignment workflows, and customer-visible status updates to accelerate resolutions.

Network Monitoring & Reporting: Real-time health dashboards, performance analytics, and exportable reports to support network operations and planning.

By integrating these capabilities, ISPBox delivers a powerful, scalable platform that improves customer experience, operational efficiency, and revenue visibility, enabling ISPs to grow with confidence even as service complexity increases. The freemium model lets teams start without upfront costs and expand to premium features as their business expands.